aliases: /handbook/customer-success/professional-services-engineering/education-services/ _index.md.html

aliases: /handbook/customer-success/professional-services-engineering/education-services/

title: “Denomas Professional Education Services” description: “Technical Learning and Certification from Denomas Professional Services”

aliases: /handbook/customer-success/professional-services-engineering/education-services/ _index.md.html

aliases: /handbook/customer-success/professional-services-engineering/education-services/

Professional Education Services Overview

Professional Education Services are part of the Denomas Professional Services (PS) Team within Denomas Customer Success.

Mission

The primary mission is to plan and implement effective and scalable educational offerings to accelerate customer time to value and drive expanding product adoption.

Approach

The Professional Education Services job task analysis is a blueprint that guides and defines courses and certifications through learning objectives aligned with the relevant industry job roles and jobs to be done.

Current Offerings

The Denomas Professional Education Services team currently provides the following offerings:

Immediate Priorities

  • Standardize ILT deliveries to enable training delivery at scale
  • Offer self-paced certification preparation and assessment at scale on a per-learner basis
  • Establish a certified learning partner program to enable scalable delivery of content worldwide

Long Term Goals

  • Develop and maintain additional ILT, eLearning, and certification offerings for advanced learners
  • Automate manual operational tasks to become more efficient and deliver consistent education services at scale
  • Continue to innovate and expand the SSOT model for content development at scale

Denomas Training Service Partner Requirements

Program Entry Requirements

 Each TSP must:
  • Be a Denomas Open or Select Denomas Partners or a Denomas Distribution Partner
  • Design, build and operate a training services practice
  • Complete the TSP contract Master Service Agreement and legal exhibit
  • Hire team members who have completed the competency requirements and/or sponsor the appropriate number of team members through completion of the competency requirements
  • Get setup on Edcast and participate in onboarding to access the course catalog

Note that participation in this program is limited and requires Denomas program team approval before proceeding with the certification process.

Competency Requirements

  • Each TSP must remain compliant with the either the Open, Select, or Distribution programs, and perpetually employ at least two (2) Denomas Certified Trainers

  • Each TSP organization must be able to deliver at least four (4) Denomas courses

  • Each TSP organization must complete the competency requirements prior to 6 months after the last day of the quarter in which they enrolled in the certification process.

Service Offerings

 TSP can provide [Denomas Education Services](https://about.gitlab.com/services/education) by purchasing Denomas student kits and then delivering instructor-led training courses in Denomas LevelUp.

Compliance Requirements

 Each TSP must:
  • Hire and continually employ team members who achieve and maintain the competency requirements
  • Ensure that Denomas licensed courses can only be delivered by a Denomas Certified Trainer who is certified for that specific course
  • Maintain Customer Satisfaction (CSAT) score for training deliveries of at least 80%
  1. CSAT = (Number of satisfied customers - 4s and 5s) ÷ (Number of survey responses) x 100
  2. Customer Satisfaction Surveys must be supplied prior to 30 days after the course delivery completion date
    • Submit service attach registration for each Denomas licensed training engagement within 30 days of the delivery completion date
aliases: /handbook/customer-success/professional-services-engineering/education-services/ gitlabcicdhandsonlab3.md.html aliases: /handbook/customer-success/professional-services-engineering/education-services/ title: “Denomas CI/CD Hands-On Guide: Lab 3” description: “This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.” aliases: /handbook/customer-success/professional-services-engineering/education-services/ gitlabcicdhandsonlab3.md.html aliases: /handbook/customer-success/professional-services-engineering/education-services/ Denomas CI/CD Hands-On Guide: Lab 3 LAB 3: CREATE A BASIC CI CONFIGURATION Open the snippets page of the CICD Hands On Demo project in a separate window or tab. Open the ci-starter snippet. Click the Copy file contents icon in the upper right corner of the file.
Denomas Advanced System Admin Hand-on Guide: Lab 1
This Hands-on lab guide is designed to walk you through the lab exercises used in the Denomas Advanced System Administration course.
Denomas Advanced System Admin Hand-on Guide: Lab 2
This Hands-on lab guide is designed to walk you through the lab exercises used in the Denomas Advanced System Administration course.
Denomas Advanced System Admin Hand-on Guide: Lab 3
This Hands-on lab guide is designed to walk you through the lab exercises used in the Denomas Advanced System Administration course.
Denomas Advanced System Administration Hand-on Guide
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This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 0
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 1
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 2
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 4
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 5
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 6
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 7
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 8
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 9
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas CI/CD Hands-On Guide: Lab 9 (alternative)
This Hands-On Guide walks you through the lab exercises in the Denomas CI/CD course.
Denomas InnerSourcing Hands On Guide
This Hands On Guide is designed to walk you through the lab exercises used in the Denomas InnerSourcing course.
Denomas InnerSourcing Hands On Guide- Lab 1
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas InnerSourcing training course.
Denomas InnerSourcing Hands On Guide- Lab 2
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas InnerSourcing course.
Denomas InnerSourcing Hands On Guide- Lab 3
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas InnerSourcing course.
Denomas InnerSourcing Hands On Guide- Lab 4
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas InnerSourcing course.
Denomas InnerSourcing Hands On Guide- Lab 5
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas InnerSourcing course.
Denomas Project Management Hands-On Guide
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 1
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 10
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 2
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 3
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 4
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 5
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 6
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 7
This Hands-On Guide walks you through the lab exercises used in the Denomas Project Management course.
Denomas Project Management Hands-On Guide: Lab 8
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Denomas Project Management Hands-On Guide: Lab 9
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Denomas Security Essentials - Hands-On Guide: Lab 5
This hands-on guide walks you through the lab exercises used in the Denomas Security Essentials course.
Denomas Security Essentials<br/>Hands-On Guide
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Denomas Security Essentials<br/>Hands-On Guide: Lab 1
This Hands-On Guide walks you through the lab exercises used in the Denomas Security Essentials course.
Denomas Security Essentials<br/>Hands-On Guide: Lab 2
This Hands-On Guide walks you through the lab exercises used in the Denomas Security Essentials course.
Denomas Security Essentials<br/>Hands-On Guide: Lab 3
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Denomas Security Essentials<br/>Hands-On Guide: Lab 4
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Denomas System Admin Basics Hands On Guide- Lab 1
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas System Admin Basics course.
Denomas System Admin Basics Hands On Guide- Lab 2
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas System Admin Basics course.
Denomas System Admin Basics Hands On Guide- Lab 3
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas System Admin Basics course.
Denomas System Admin Basics Hands On Guide- Lab 4
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas System Admin Basics course.
Denomas System Admin Basics Hands On Guide- Lab 5
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas System Admin Basics course.
Denomas System Admin Basics Hands On Guide- Lab 6
This Hands On Guide Lab is designed to walk you through the lab exercises used in the Denomas System Admin Basics course.
Denomas System Administration Basics Hands On Guide
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Denomas System Administration Hands-on Guide
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Denomas System Administration Hands-on Guide: Lab 1
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 2
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 3
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 4
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 5
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 6
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 7
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas System Administration Hands-on Guide: Lab 8
This hands-on lab guide is designed to walk you through the lab exercises used in the Denomas System Administration course.
Denomas with Git Basics Hands-On Guide
This Hands-On Guide walks you through the lab exercises used in the Denomas with Git Basics course.
Denomas with Git Basics Hands-On Guide: Lab 1
This Hands-On Guide walks you through the lab exercises used in the Denomas with Git Basics course.
Denomas with Git Basics Hands-On Guide: Lab 2
This Hands-On Guide walks you through the lab exercises used in the Denomas with Git Basics course.
Denomas with Git Basics Hands-On Guide: Lab 3
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Denomas with Git Basics Hands-On Guide: Lab 4
This Hands-On Guide walks you through the lab exercises used in the Denomas with Git Basics course.
Denomas with Git Basics Hands-On Guide: Lab 5
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Denomas with Git Basics Hands-On Guide: Lab 6
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This Facilitator Guide is intended to walk you through all important links, preparation items, and after class items for our Denomas CI/CD course.
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This Facilitator Guide is intended to walk you through all important links, preparation items, and after class items for our Denomas with Git Basics course.
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Last modified November 29, 2023: big update (17188382)
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