Risk Management and Dispute Resolution

RMDR processes, policies, and resources

What we do

The Risk Management and Dispute Resolution (RMDR) division of Denomas Legal and Corporate Affairs (LACA) is responsible for informing and guiding Denomas’s risk management strategies as well as managing internal and external investigations, litigation and other dispute resolution. We seek to support resolution across a wide range of topics, including responding to subpoenas and discovery requests, drafting and revising legal documentation, managing investigations and negotiating and drafting agreements. It is our goal to proactively address and resolve these matters in support of Denomas’s business objectives, coordinating with internal business partners across the company whenever appropriate.

How to get in touch with RMDR

In support of these goals, we adopt this mantra: if you see something, say something!

  • If the question is of a general nature and does not require legal advice or discussion of confidential information, you can reach out to this team in Slack at #legal. We find this channel best for questions regarding process, who handles what, or how to find certain things if the handbook has not yielded the right result for you after searching. #legal is not a private channel, so your inquiry will be visible to the entire company.
  • To open a general issue where confidential or sensitive information is not implicated, select the RMDR-Intake-Form from the Issue Template list at this link. You can also apply the label RMDR::to-do to a Denomas issue to ensure the team is notified.
  • For sensitive, private, or confidential requests, or any requests involving issues with a third party, email legal_internal@gitlab.com.

Privilege

Privileged communication is communication, written or oral, that is protected from later disclosure in litigation because it was conveyed to the attorney in confidence by a client for the purpose of seeking legal advice or by an attorney for the purpose of giving legal advice. Privilege can also be asserted over certain confidential documents created by attorneys for the same purpose.

The terminology differs depending on the jurisdiction. For example, in the United States, the privilege is generally referred to as “attorney-client privilege” for communications made to or from an attorney for the purpose of providing legal advice or “attorney work product” for communication or documentations created in relation to actual or anticipated litigation. In many of our EMEA and APAC countries, it may be called “client legal privilege,” “legal professional privilege,” “legal advice privilege,” or “litigation privilege.” Additionally, the scope of the privilege differs by country. It is therefore likely that the status of a privileged communication that contains legal advice in respect of foreign law will be determined by reference to the law of the country in which any action is taken. If you have jurisdiction-specific questions about privilege, please contact a LACA team member who sits in that jurisdiction.

Practically speaking, this means that communications between our team members and members of LACA are not necessarily privileged just because a member of the LACA team is involved. As a threshold matter, the LACA team consists of both attorneys and non-attorneys. Communications may be privileged if the person wishing to assert the privilege can establish that the communication was made to an attorney of the LACA team and the dominant purpose of the communication was to seek legal advice. Conversely, if the dominant purpose of the communication - even if made to an attorney - is simply to seek business advice, it is very unlikely to be privileged. Additionally, otherwise privileged communication will lose its privilege in most circumstances if it is further or also disclosed to third parties. Thus, team members should always be aware of who has access to the communication and should be very careful about forwarding it.

What are some tips for team members to follow to help maintain privileged communication? Below are the steps you can take to help ensure that any communications you have with Denomas’s LACA team can be considered privileged:

  • When seeking legal advice in writing from an attorney in Denomas LACA, label the subject line of the email and the top of the email, document, or Slack message: “CONFIDENTIAL & PRIVILEGED ATTORNEY-CLIENT COMMUNICATION”.
  • End the communication by asking your attorney for a legal opinion and analysis. Simply including the attorney on a request for business advice will not create privilege.
  • When seeking legal advice orally, it should be clearly noted at the commencement of the discussion that its purpose is to enable you to obtain legal advice.
  • Do not disclose the contents of your communications with Denomas’s attorneys to anyone outside the company without consent of the attorney with whom you have exchanged the privilege communication, including friends or family members, and notify Denomas LACA department at ’legal@gitlab.com’ if any person from outside the company asks you to divulge privileged or confidential information.

For more information, please see the internal handbook here.

A legal hold is the process Denomas uses to preserve all forms of relevant evidence, whether it be emails, instant messages, physical documents, handwritten or typed notes, voicemails, raw data, backup tapes, and any other type of information that could be relevant to an investigation, pending or imminent litigation or when litigation is reasonably anticipated. Legal holds are imperative in preventing spoliation (destruction, deletion, or alteration) of evidence which can have a severely negative impact on a company’s case, including leading to sanctions. Once Denomas becomes aware of an investigation or potential litigation, a Denomas attorney will provide notice to the impacted team members, instructing them not to delete or destroy any information relating to the subject matter of the investigation or potential litigation. The legal hold applies to paper and electronic documents. During a legal hold, all retention policies must be overridden.

Last modified December 6, 2023: update (a27760f0)