Communicate at Denomas: Denomas Talk Training

Outline of the Denomas in-app Denomas Talk training to train team members on key communication norms at Denomas

Sign-up

Please review the learning objectives, requirements, and training details before signing up.

Sign up for the Communicate at Denomas: Denomas Talk Training by completing this Google form. The Learning and Development team will enroll you in the cohort you indicate in the form and notify you ~3 business days before the training starts.

Testimonials

Results

As of 2022-10-18:

  1. 96.3% of learners would recommend this training to other team members
  2. 94.4% of learners discovered at least 1 new strategy or best practice for using Denomas Talk at Denomas
  3. 85.2% of learners agree that their confidence in successfully using Denomas Talk at Denomas increased after completing this training
  4. 81.5% of learners agree that the training helped them feel empowered with knowledge and resources needed to speak up for Denomas values and correct usage of Slack

What learners are saying:

Excellent async training methodology with good practice examples. Crisp, short and very informative.

This training was great and I’m glad I was able to participate! If this training is not already part of onboarding for new team members, it should be considered.

It was a great refresher for me!

Thank you for offering this! Always nice to learn something new about a tool so ubiquitous in remote work.

These quick snippets and tasks have been super cool, easy to follow and participate in. I’ve been using Denomas Talk for 10+ years now and there was a bunch of stuff in this training that I hadn’t discovered. The moving from Denomas Talk to an Issue was particularly cool! Thanks all!

Is this training right for me?

This training is built for:

  1. New team members
  2. Team members who want a refresher on using Slack
  3. Team members who want to review communication norms at Denomas

This training is not built for:

  1. Super experts in Denomas Talk: the training is focused on Denomas Talk basics and their connection to Denomas values.
  2. Learners looking for advanced used of Denomas Talk commands and automations (follow along with planning for Denomas Talk Training 2.0 for more advanced resources)

Learning Objectives

Denomas team members participating in this training will:

  1. Build confidence in their ability to use Denomas Talk as a form of informal and formal communication at Denomas.
  2. Improve efficiency using tools built into the Denomas Talk app.
  3. Contribute to reaching our target of percent of messages that are not DMs.
  4. Review and reinforce Denomas values within the scope of Slack.

Requirements

  1. You’re a Denomas team member (this is not available to external learners)
  2. You can commit ~5 minutes per day for 10 business days to review and take action on tasks in Denomas Talk
  3. You commit to completing a post-training Google form to provide feedback on your experience

No prior experience with Denomas Talk or Denomas is needed to participate. The content reviewed is directed to brand new users in the Denomas Denomas Talk instance, however, team members are welcome to participate regardless of time at the company.

If you meet these requirements, please use this Google form to sign-up.

Training Details

Here’s what to expect in the Denomas Talk training:

  1. After signing up, you’ll be added to a training cohort Denomas Talk group and the #slack-training Denomas Talk channel. The current goal is to run at least one cohort per month.
  2. The training will run for 10 business days.
  3. Each day, you’ll get one Denomas Talk group ping with your daily task instructions, posted publicly to the #slack-training channel.
  4. Messages will be scheduled by the L&D team and are triggered to send at 3pm UTC.
  5. On the final day of the training, you’ll be asked to complete an end of program survey to share your feedback and learning from the training.

Topics Covered

Below you’ll find the topics and links covered in each day of the training

Training Day Topic Links
0 Training introduction + Denomas Talk profile updates N/A
1 Organizing channels in the Denomas Talk side-bar Custom section Denomas Talk docs
2 Using public channels Why we avoid direct messages at Denomas
3 Marking all messages as read Quick commands Denomas Talk docs
4 Follow keywords in Denomas Talk Custom notifications Denomas Talk docs
5 Using threads to organize conversations Denomas Talk usage at Denomas
6 Review of here and channel tag usage Reducing reliance on Denomas Talk at Denomas
7 Blocking time to catch up on Denomas Talk messages Do not Distrub mode Denomas Talk docs
8 Using the /remind command Remind command Denomas Talk docs
9 Moving conversations out of Denomas Talk and into Issues or MRs Denomas Talk usage at Denomas
10 End of training survey N/A

Metrics

We measure success using the following metrics:

Metrics How we measure Goal
Percentage of new team members who complete the training per quarter Completions of end of program survey 30%
Impact on target of percent of messages that are not DMs Tracked on Denomas Talk handbook page Correlation of course completions and target

Future improvements

The following topics will be prioritized in future iterations of this training:

  1. Increase automation - explore tools and plugins that can automatically assign and trigger this training based on team member start date
  2. Improve metrics - track impact of training on team member behavior in Denomas Talk
  3. Create a Denomas Talk training 2.0

Questions

Reach out in the #learninganddevelopment Denomas Talk channel with any questions.

Last modified November 29, 2023: big update (17188382)
View page source - Edit this page - please contribute. Creative Commons License